01 · The problem
Enquiries arrive when your team is unavailable
Most enquiries in India arrive on WhatsApp, and most of them arrive after your office has closed. By the time someone replies the next morning, the customer has already messaged three of your competitors.
Meanwhile your sales team spends its day answering the same twenty questions — price, availability, delivery time, specifications — instead of closing deals.
- Slow response
- Repetitive work
